About Us

About Us

A family-run guide for Palm Beach County families navigating healthcare, Medicare, and care at home.

A smiling older woman wrapped in a blanket holding a mug while a caregiver rests reassuring hands on her shoulders

Who We Are

A Trusted Guide Through the Healthcare Maze

Healthcare can feel overwhelming — confusing paperwork, endless phone calls, and decisions that feel too important to get wrong. That’s where we come in.

Compassionate Care Navigation is a family-run service based in Palm Beach County. We help families coordinate appointments, understand Medicare benefits, find the right resources, and arrange transportation — so you can spend less time on hold and more time with the people you care about.

We’re not doctors, nurses, or insurance agents. We’re your personal guide through the system: we listen, explain your options in plain language, and handle the coordination you don’t have time for.

The service is led by Sam Deravine, Director, with support from Maxim Deravine. When you call, you talk to us directly — not a call center.

Our Mission

What Guides Our Work

Our mission is to make the healthcare system easier to navigate for Palm Beach County families — with patient, practical, non-medical help that puts your family’s needs first.

Compassion

We treat every family with patience and respect. Caring for a loved one is hard, and no question is too small.

Clarity

We explain things in plain language and put our services, fees, and terms in writing before any work begins.

Advocacy

We stay in your corner — following up on calls, keeping track of details, and making sure your questions get answered.

Trust

We’re honest about what we do and don’t do. When something needs a doctor, lawyer, or licensed agent, we say so and point you to the right place.

What We Do

Two Ways We Help

Non-Medical Healthcare & Medicare Navigation

For families and individuals navigating the healthcare system

We help you get organized and get answers, so care decisions feel manageable.

  • Coordinating medical appointments
  • Understanding and using your Medicare and insurance benefits
  • Finding local healthcare resources
  • Arranging transportation to appointments

Healthcare Recruitment Support

For healthcare professionals and the employers who want to meet them

Compassionate Care Navigation helps qualifying healthcare professionals connect with employment opportunities throughout Palm Beach County and surrounding South Florida communities. We assist home health aides (HHA), certified nursing assistants (CNAs), licensed practical nurses (LPNs), and registered nurses (RNs) in preparing for employment and connecting with potential employers. Our role is to facilitate professional introductions and recruitment support. We do not directly employ or supervise healthcare workers or provide clinical staffing services.

  • Home Health Aides (HHA) and Certified Nursing Assistants (CNA)
  • Licensed Practical Nurses (LPN) and Registered Nurses (RN)
  • Fees are paid by the hiring organization — never by the healthcare professional
  • Employers make every hiring decision and interview, hire, pay, and supervise directly

How We Work

Simple, Step by Step

1

Free consultation

Call or email Sam for a free 15-minute conversation about what’s going on and what you need help with.

2

A clear plan, in writing

We explain which services fit, what they cost, and the terms — in writing, before any service begins.

3

We handle the legwork

We make the calls, coordinate appointments and transportation, and help you make sense of your benefits.

4

Ongoing support

Use us for a single task, or choose monthly navigation support so you always have someone to call.

Who We Serve

Families Across Palm Beach County

Who We Serve

  • Older adults and the family members who help care for them
  • People with questions about Medicare and the benefits they already have
  • Families juggling appointments, transportation, and paperwork
  • HHAs, CNAs, LPNs, and RNs preparing for employment, and the healthcare employers looking to meet them

Where We Work

Palm Beach County and surrounding South Florida communities.

Remote phone and video support is available to families anywhere in Florida.

Please Note: We Are a Non-Medical Service

Compassionate Care Navigation provides non-medical navigation and recruitment support only. We do not diagnose, treat, or prescribe, and we do not provide medical, legal, or insurance advice.

We do not sell insurance. For plan advice, we refer you to licensed agents or official Medicare resources (1-800-MEDICARE). In a medical emergency, call 911.

We do not directly employ or supervise healthcare workers or provide clinical staffing services. Our role is to facilitate professional introductions; the hiring organization interviews, hires, pays, and supervises directly.

Get in Touch

Let’s Talk — We’re Here to Help

Call or email Sam to schedule your free 15-minute consultation. There’s no obligation and no pressure — just a friendly conversation about how we can help.

Maxim Deravine

If Sam is unavailable

561-817-4160

Palm Beach County and surrounding South Florida communities
Remote phone/video support available statewide


Compassionate Care Navigation provides non-medical navigation and recruitment support services. We do not directly employ or supervise healthcare workers or provide clinical staffing services, and we do not provide medical, legal, or insurance advice.